Orientation — pick the game before you train for it
The map: where a delivery manager actually lands
Speak the language
Why this matters for a delivery manager
Most 'learn AI' plans assume you want to become a researcher or a Python engineer. You don't. You want the jobs that pay for judgment plus enough technical depth to sit in the room — Forward Deployed Engineer, Solutions, AI PM, AI Delivery Lead, Transformation. If you train for the wrong seat, you will spend this month on the wrong exercises and freeze in the interview that was actually available.
Day 1 is the map so the next 29 days are not a random MOOC. You pick a primary role, you install a study operating system, and you decide what artifacts will stand in for a certificate. Hiring managers in 2025–26 do not probe badges. They probe whether you can hear 'we want a chatbot' and answer with a thin slice, an eval, a cost, and a kill criteria.
If you skip this day you will collect vocabulary without a job story. That is how delivery managers 'learn AI' for six months and still cannot say which seat they want. Do the map first. The rest of the month hangs on it.
You will be able to
- Name the five AI seats a delivery manager can credibly enter, and which one is your default
- Separate AI literacy, AI building, and AI delivery — and know which one this month is for
- Install a 2-hour study protocol you will not abandon on day 9
- Write a one-sentence positioning line you will rewrite on day 25
- State what 'enough technical depth' means in a hiring loop, in one paragraph
2-hour clock
120:00
Now: Read the concepts (slowly) · 50m
The 2-hour session
Concepts, in full
This block is a slow read — about an hour with the diagrams. After each concept, write one sentence in notes (what you already do vs what is new) and tick annotated. Do not skim the last concept.
01
The jobs are not 'AI engineer'
When people say they want to get into AI, they usually picture training models from scratch or joining a research lab. That market is real. It is also not the market that is hiring delivery managers in volume. The seats that keep showing up in 2025 and 2026 requisitions are the ones that make a model useful inside a company: scoping the first slice, getting data into a shape the system can use, writing evals a VP will believe, managing vendors who will change the model name twice a year, and getting something live in a customer's environment without lighting the RAID log on fire. Those jobs have titles. None of them are 'AI researcher.'
Five seats show up again and again. AI Delivery / Program Lead is the closest leap: same muscles (plan, RAID, stakeholders, go-live), new object (a model-backed workflow). Forward Deployed Engineer is the highest-leverage seat if you will write a little code and sit at the customer. Solutions Engineer / Architect fits if you already like pre-sales, whiteboards, and turning a vague RFP into a thin slice. AI Product Manager fits if you already sit with engineering on scope and can write a spec that survives contact with a model. AI Transformation / Value Lead fits if you already run portfolios and can say no to executives who want a chatbot of everything.
You do not need to become a researcher. You need to become the person who can hear 'we want a chatbot' and answer with a thin slice, an eval, a cost, and a kill criteria — in language both a VP and an engineer respect. That sentence is the whole job. The VP hears: we will not boil the ocean, we will measure, we will stop if it does not work. The engineer hears: you will not ask them to 'just hook up GPT' with no retrieval, no eval, and no owner. If you can say that sentence without hedging, you are already ahead of most career-switch decks.
The wrong default is 'AI engineer' because that seat optimizes for training, serving, and deep systems work. Job posts that say 'AI engineer' often mean three different things, which is why people get confused. Sometimes they mean ML engineer (train and deploy models). Sometimes they mean someone who can call an API and wire a RAG. Sometimes they mean the delivery lead and they used the wrong title. Read the actual bullets. If the post asks for CUDA, research publications, or years of PyTorch, it is not your post. If it asks for customer workshops, evals, data readiness, and a first working slice, it is.
Pick one primary and one backup. Primary is the seat you will write artifacts for this month. Backup is the seat you can walk into if the primary market is slow in your city or your company. Do not pick all five. A hiring manager who hears 'I could do delivery, or FDE, or PM, or transformation' hears someone who has not chosen. Choosing is a delivery skill. You already force sponsors to pick a first slice. Do that to yourself today.
Your unfair advantage is the mix. Engineers under-index on stakeholders, RAID, and change. MBAs under-index on how the system actually fails — hallucination, retrieval miss, unbounded agent loops, a prompt with no owner. A delivery manager who can talk tokens, RAG, and evals is rare. That rarity is the whole bet of this month. You are not competing with people who trained models at a lab. You are competing with other operators who cannot yet draw the loop on a whiteboard.
| Seat | Closest if you already... | You will be asked to... | Hard no / watch-out |
|---|---|---|---|
| AI Delivery / Program Lead | Run programs, RAID, vendors, go-live | Charter the slice, evals, change, cutover | Do not become the prompt-writing intern |
| Forward Deployed Engineer | Sit with customers and will write a little code | Make it work in their environment, not in a demo | Interviews will ask you to read a 40-line script |
| Solutions Engineer / Architect | Like pre-sales, whiteboards, RFPs | Turn a vague ask into a thin slice and a no | You will live on the boundary of sold vs shippable |
| AI Product Manager | Already sit with eng on scope and specs | Write the contract: schema, eval, kill criteria | Do not become a slide PM with no evals |
| AI Transformation / Value Lead | Run portfolios and can say no to executives | Pick the ten use cases, kill the rest, report value | Without a technical partner you become a slogan |
Five seats a delivery manager can credibly enter. Star one primary. The backup is allowed. 'All of them' is not.
Diagram
Five seats compared
| Closest leap | Technical bar | Core artifact they probe | Typical failure | |
|---|---|---|---|---|
| AI Delivery Lead | Your current job, new object | Literacy + evals + cost | Charter, RAID, go-live plan | Becomes a meeting facilitator |
| FDE | If you will build a little | Read/write a thin slice | Working path in their env | Stays in the demo |
| Solutions / SE | If you like pre-sales | Whiteboard + objection handling | Scoped proposal, not a lab | Sells a platform, not a slice |
| AI PM | If you already spec with eng | Spec, schema, eval design | PRD that names kill criteria | Roadmap with no measurement |
| Transformation | If you run portfolios | Intake, value, governance | Portfolio and stop-list | Theatre of 80 use cases |
Same person, five games. Technical bar rises as you move right. Stakeholder load stays high in every column — that is why a delivery manager is not starting from zero.
02
Three layers — do not confuse them
AI literacy is knowing what a model is, what a token costs, why RAG exists, and when an agent is a bad idea. It is the ability to sit in a steering meeting and not get snowed by a vendor slide that says 'our model is smarter.' Literacy is not a certificate. It is a set of sentences you can say without looking at notes: next-token, context window, grounding, eval, unit cost. This week is mostly literacy. If you skip it, week 2's thin slice will feel like magic and you will not be able to debug it.
AI building is calling an API, chunking documents, writing an eval set, wiring a tool. Week 2 is a deliberately thin slice of building — enough to be dangerous, not enough to fake a CS degree. You will read Python the way you already read a process pack: find the named steps, find the gates, find the one constant you would change. You will not grind LeetCode. You will not train a model. You will produce a path you can talk through: load, chunk, retrieve, generate, score. That is the building bar for FDE and solutions. Delivery leads can sit slightly lower; they still need to read the path.
AI delivery is the job you already have, pointed at a new object: use-case intake, data readiness, human-in-the-loop, vendor lock, SLA, go-live. Week 3 is where you stop being a student and start being the lead. The work looks like every other program — RAID, cutover, comms, hypercare — except the object fails in new ways. It invents a policy. It blows a token budget. It cannot see last Tuesday's SharePoint. Delivery is the layer that notices those failures before the demo becomes a production incident.
Confusing the three layers is how people waste a year. They stay in literacy (podcasts, newsletters, 'I follow the space') and never produce an artifact. Or they jump to building without literacy and copy a RAG tutorial they cannot explain. Or they jump to delivery theatre — a transformation office, a 40-use-case heatmap — with no eval and no thin slice. This month is stacked on purpose: literacy, then a little building, then delivery, then packaging for a hiring loop. Do not rearrange it because building feels more impressive on LinkedIn.
In a meeting, you should be able to name which layer a request belongs to. 'Can you explain why it made that up?' is literacy. 'Can you add our policy pack to the prompt?' is building (retrieval). 'Can we go live for 2,000 users next month?' is delivery (evals, cost, change, support). When a sponsor mixes them — 'just make it know our data and roll it out' — your job is to unmix. Write the three layers on the whiteboard. Put the request in one box. That move alone will save you from a chatbot-of-everything program.
Week 4 packages whatever you actually did. Packaging is not a fourth technical layer. It is the hiring loop: resume, walkthrough, 90-day plan, the artifacts from the first three weeks. If you skip literacy, your walkthrough will sound like a blog. If you skip building, an FDE interviewer will notice in ten minutes. If you skip delivery, you will look like a prompt hobbyist. Stay stacked. The walkthrough is a test of the stack, not of your ability to list tools. A hiring manager will ask you to draw the path. Draw it from the stack you actually studied.
Diagram
Literacy, building, delivery
- 01
Delivery (weeks 3–4)
Intake, data readiness, evals in production, RAID, go-live, value, hiring loop
- 02
Building (week 2)
API call, chunk, retrieve, generate, score — enough to be dangerous, not a CS degree
- 03
Literacy (week 1)
Next-token, context, hallucination, cost, vendors, prompts, four interfaces
Bottom layer is the vocabulary. Middle layer is a thin slice you can touch. Top layer is the job you already know, pointed at a new object. Week 4 is packaging, not a new stack.
03
How this month is built (60 hours, not a degree)
Two hours a day × 30 days = 60 hours. That is roughly a 3-credit university course, compressed. It is enough to change what you can say in an interview. It is not enough to make you a research scientist, and you should not pretend it is. The honest sentence is: after this month you can design a thin slice, write a prompt library, estimate cost, sit in a vendor meeting without getting rolled, and walk a hiring manager through a worked use case. That is a pivot, not a new identity.
Each day has a session plan that already adds to 120 minutes. Follow it. Reading without the practice is how people 'learn AI' for six months and still freeze when asked to design a thin slice. The practice is not homework in the school sense. It is the thing a hiring manager can probe. If you only have 90 minutes, cut further reading, not the write. The write is the point. A half-finished charter you can talk through beats a perfectly highlighted article you cannot. Protect the write the way you protect a decision log on a live program.
You will produce six artifacts, not certificates: a prompt library, a wiki-copilot design, a use-case charter, a role-targeted resume, a 10-minute walkthrough script, and a 90-day plan. Those are what a hiring manager can probe. A Coursera badge without a worked use case does not move a delivery-manager pivot. If you only have time for one thing this month, protect the artifacts, not extra videos. Videos feel like progress. Artifacts survive a screen. Put the six on a list today and tick them as they appear. The list is the month.
The certificate trap is specific. Platforms sell completion. Hiring managers buy evidence. Completion is 'I finished 17 hours of LLM Ops.' Evidence is 'here is the eval set I used to kill a chatbot-of-everything, here is the cost at 10×, here is the human-in-the-loop on the write path.' You can collect both. If you have to choose, collect evidence. The trap is using certificates as a substitute for the awkward work of writing a charter with a kill criteria. Awkward work is the job. A badge is a receipt that you sat down. Keep the receipt if a bench requires it later. Do not confuse it with proof.
Sixty hours is also a constraint you should say out loud. You will not learn CUDA. You will not become the person who trains the next model. You will not master every vendor. You will get a working vocabulary, a small set of diagrams you can redraw, and six artifacts. That is the deal. People who secretly want the degree will be unhappy by day 9 and will wander off into a 40-hour specialization they will not finish. Stay on the 60-hour path.
Lab days (7, 14, 21, and the capstone stretch) are where the artifacts get made. Do not skip lab days to 'catch up on reading.' Reading is cheaper dopamine. The lab is the product. If you miss a lab, you do not have a week. You have notes. Notes do not get you into the interview. The prompt library on day 7 is the first thing that can leave the study and enter the job on Monday. Protect it the way you protect a go-live window: reading can slip a day; the artifact date cannot. If you are behind on Tuesday, skip further reading, not Friday's lab.
| What people collect | What it proves | What a hiring manager can actually ask |
|---|---|---|
| Platform certificate / badge | You sat through modules | Almost nothing — they will skip to the use case |
| Prompt library with tests | You can spec and evaluate a contractor | Walk me through a hostile input |
| Thin-slice design + eval | You can scope and kill | What would make you stop this? |
| Cost envelope at 10× | You can do unit economics | What happens if we add an agent loop? |
| 90-day plan | You know the job, not just the tools | What do you do in week one on the squad? |
Certificates vs artifacts. A hiring manager can probe the right-hand column. They cannot probe a badge.
04
The 2-hour protocol
Same time each day. Phone in another room. The session plan is the agenda — you do not 'see how you feel.' If you miss a day, you do not double up the next day past 2.5 hours; you slip the calendar by one and still finish. Doubling up is how people create a six-hour Saturday they will resent and then abandon. A delivery manager already knows this from programs: a slipped workshop is recoverable, a death-march weekend is not a plan.
Each block is either read, practice, or write. The write is the point. Notes in this app are persisted on this device — treat them as the start of your portfolio, not a diary. Date them. Put the day number at the top. When you rewrite positioning on day 25 you will want v0 from today, not a vague memory of having been motivated. The study OS is a filing system plus a calendar, not a mood. If a note has no date and no day number, it is a diary entry. Diary entries do not survive a screen-share. File it as if a deputy had to find v0 in thirty seconds.
Weekly lab days (7, 14, 21, and the capstone stretch) are where the artifacts get made. Do not skip lab days to catch up on reading. If you are behind, skip further reading on a non-lab day, not the lab. The session blocks already add to 120 minutes. The first block today is a slow read on purpose. Later days keep that pattern: a long read, a diagram redraw, then the write. The redraw is not artistic. It is a check that the picture is in your head, not only on the page.
Protect the two hours the way you protect a client workshop. Title the calendar hold with the day number. If a real fire eats the hold, reschedule within 24 hours. Do not 'catch up later this week' without a new hold. You already know what happens to tasks that live on a someday list. This month is a 30-day program with a named end. Treat it like one. The people who finish are not more talented. They have holds that survived day 9, when the novelty is gone and the content gets more technical.
What to do with energy that is not two hours. If you have a spare 20 minutes, do not start a new course. Re-draw yesterday's diagram, or re-read the check questions, or say the VP paragraph out loud. Spaced recall beats extra input. If you have a spare Saturday, do not add a specialization. Polish the artifact that is currently ugly. The protocol is also a no: no second MOOC, no 'I'll also learn LangChain this weekend,' no certificate side-quest until the six artifacts exist.
You will want to skip the redraw block because it feels like school. Do not. Whiteboard interviews and steering meetings are redraw tests. The person who can draw next-token, context budget, and the four interfaces without notes is the person who gets believed. Ten minutes a day of redraw is cheaper than looking at the ceiling when a VP says 'so it knows our data, right?' If the drawing is wrong, the meeting is already lost, no matter how many articles you have read. Redraw is the cheapest rehearsal you will get all month.
Diagram
Daily study OS
Read slowly
60–70 min. Annotate old vs new. No skimming the last concept.
Redraw
10 min. Diagrams from memory. If you cannot, re-read once.
Write / practice
The artifact fragment for the day. Ugly is fine.
Check + file
Attempt checks before revealing. Date the notes. Stop at 2 hours.
Slip rule
Missed day: shift calendar by one. Do not double past 2.5 hours.
Same loop every day. If you break it, restart at read — do not invent a new system on day 9.
05
The 2025–26 hiring reality
The hiring market for 'someone who can make AI useful here' is loud and uneven. Headcount showed up first in the big consultancies, the model vendors' own deployed teams, and the enterprises that already had a data office. Then it showed up in every company that bought a ChatGPT Enterprise seat and discovered that a seat is not a program. Requisitions use a mess of titles: AI Delivery Lead, GenAI Program Manager, Forward Deployed, Solutions, Copilot PM, Transformation. Read past the title. Read whether they want a builder in the customer environment, a PMO with evals, or a slide owner.
What they are actually screening for, in this order: (1) Have you shipped something with a messy stakeholder set. (2) Can you talk about failure modes without magic words. (3) Do you have an artifact. (4) Will you pick a first slice and kill the rest. Domain helps — a delivery manager who has run finance close, claims, or a plant outage will beat a generic 'AI enthusiast' on a use case in that domain. Do not throw away your domain to look more AI. The domain is why they can put you in front of the customer on week two.
What they are not screening for, despite the job-post noise: a master's in ML, a Kaggle rank, a fine-tune you ran on a laptop. Some posts copy-paste an ML engineer description onto a delivery role. That is a broken post, not your homework list. If the interview panel is a hiring manager from the business plus one engineer, bring the charter and the cost envelope. If the panel is three ML engineers and they want you to derive attention, you are in the wrong loop. Walk away faster than you think.
Compensation follows the seat, not the word AI. FDE and solutions at a vendor or a serious consultancy pay like implementation plus scarcity. Internal AI delivery leads often pay like the PMO / program band you already know, sometimes with a bump, sometimes with more politics than money. Transformation titles can be senior and vague. Ask what budget they own and what they have shipped. A title with no shipped slice is a committee. You already know how to detect that. Detect it in the interview, not six months in.
Internal mobility is a real path and a slower one. If you are inside a company that is 'doing AI,' the fastest proof is a prompt library and a thin slice on a workstream you already own — status, RAID, knowledge search — with an eval and a cost. That is how you get air cover to move. Applying cold to FDE roles without a single worked example is how you join a pile of operators who all say they are 'passionate about GenAI.' Passion is not a filter. A walkthrough is.
The market will change while you study. Model names will change. A vendor will announce an agent platform. None of that changes the seat map. The work remains: slice, retrieve or tool, eval, cost, change, kill criteria. Study the work. Skim the announcements. If you find yourself refreshing launch blogs instead of writing the positioning sentence, you have left the protocol. Launch blogs are designed to make you feel behind. The protocol is designed to make you hireable. Stay on the protocol even when a keynote says everything is different this week. It is not.
06
What 'enough technical depth' means
Enough technical depth is not 'I can train a model.' It is 'I can stay in the room when the builder talks, and I can tell when they are hand-waving.' Concretely: you can draw next-token prediction, you know what a token costs, you know why stuffing 200 pages into the window fails, you can tell chat from extraction from search from a write-tool, and you can read a 40-line Python script that calls an API. That is the bar this month is built for. Past that bar, you have specialists.
In an interview they will test depth without announcing it. They will ask why the copilot invented a clause. They will ask what you do when legal will not send data to a US endpoint. They will ask what happens to cost if the agent takes eight steps. They will put a prompt on the table and ask what is missing. None of those require you to implement attention. All of them require you to have a mechanical picture, not a blog-post picture. If your answers start with 'the AI thinks' or 'we just need a better model,' you have failed the depth test.
Enough also has a ceiling you should respect. You will not be the person who debugs CUDA OOM errors. You will not be the person who chooses a PEFT method. You will not win an argument with a research scientist about tokenization edge cases, and you should not try. The failure mode of this month is fake depth: jargon used to hide that you cannot draw the picture. Prefer a short accurate sentence over a long impressive one. Delivery people who try to sound like researchers get found out. Delivery people who sound like adults with a whiteboard get hired.
A useful test: take a vendor claim and rewrite it as a delivery claim. Vendor: 'Our model has a million-token context.' Delivery: 'We still retrieve the two right pages because stuffing is slow, expensive, and noisy; the window is a budget, not a filing cabinet.' Vendor: 'Our agent can use tools.' Delivery: 'Write-tools need authz, idempotency, audit, and a human on money-moving actions.' If you can do that rewrite in thirty seconds, you have enough depth for the seats on today's map.
Another test: sit with an engineer for fifteen minutes on a failing answer. Ask where the retrieved chunks came from, what the system prompt actually says, what the eval set looks like, and what the trace shows for that call. If those questions are fluent, you are useful on an FDE or AI PM squad. If your only move is 'maybe we fine-tune,' you are not. Fine-tune is the last lever, not a personality. Enough depth includes knowing which lever is first.
Write your personal depth sentence today and put it under your positioning line. Example: 'I can design the slice, the eval, and the cost; I can read the path; I will not pretend I train models.' That sentence keeps you honest in week 2 when building feels like you should already know more Python. You are not behind. You are at the bar this month set. The bar is enough to be the adult in the AI room. It is not enough to be the model owner. Do not confuse those jobs.
07
Artifacts vs badges
An artifact is a document or working path a hiring manager can open and argue with. A badge is a record that you completed a vendor's module sequence. Both can exist. Only one survives a 45-minute loop. This month is an artifact factory with some literacy attached. If you finish the month with six completed modules and no charter, you did it backwards. The loop will not ask you to recite a module list. It will ask you to walk a use case, name a kill criteria, and say what you would do in week one. Badges do not help you answer that.
The six artifacts, in order of appearance: (1) positioning v0, rewritten on day 25. (2) Delivery prompt library, day 7. (3) Wiki-copilot design, week 2. (4) Use-case charter with eval and kill criteria, week 3. (5) Role-targeted resume plus 10-minute walkthrough script, week 4. (6) 90-day plan. Each one is short on purpose. A hiring manager will not read a 40-page playbook you wrote for yourself. They will read a one-page charter and ask you to walk the diagram. If an artifact is longer than two pages, it is not an artifact yet. It is a draft of a playbook. Cut it until a stranger can probe it in five minutes.
What makes an artifact probe-able: a specific use case, named constraints, numbers, a failure mode, and a decision you would make. 'A chatbot for HR' is not an artifact. 'A policy copilot for 200 managers, retrieve-then-generate, citations required, human review on anything that changes a contract, kill if groundedness on the eval set is under 80 percent, cost envelope $X at 10×' is an artifact. You already know how to write a charter. This is that genre with new fields.
Badges still have a narrow use. If a company requires a vendor's certification to get on the partner bench, do it later, after the artifacts, for that bench. Do not collect badges in parallel with this month 'just in case.' Parallel collection is how the two-hour hold dies. The study OS has a no-list. Extra certificates belong on it until day 30. After day 30, if a named bench requires a named badge, schedule it as a separate two-week job with its own holds. Do not smuggle it into this month and then wonder why the charter is still a heading.
Show artifacts at the job you already have, not only in interviews. The prompt library can reduce the time you spend on steering packs next Monday. That is not a side quest. That is how you get a story that is not hypothetical. 'I standardized the status digest and cut an hour off the pack, here is the eval I used when it tried to paint us green' is a better story than 'I am upskilling in GenAI.' Delivery people who reduce pack time get air cover. Delivery people who talk about upskilling get a lunch-and-learn slot.
File them like a program. One folder, six named documents, dates, versions. When you rewrite positioning on day 25, keep v0. Interviewers like people who can show a revision. It proves you treat this like work, not like a mood. You already know how to version a RAID log. Version the portfolio the same way. If a deputy cannot find the current charter in thirty seconds, you do not have a portfolio. You have a desktop. Name the files so a stranger could pick the right one: day, artifact, version. That stranger is a hiring manager on a screen share.
Worked case · stay here ~20 minutes
Steering: a chatbot of all company knowledge by Friday
Thursday 9:00 a.m., floor 18 glass room at Meridian Claims. Priya Shah (VP Operations), Malik Okonkwo (platform), Dana Ruiz (security), Glen Park (vendor SE on speaker), Sam Torres (PMO), and you as the delivery lead asked last month to 'own AI delivery.'
Priya Shah does not wait for the agenda. At 9:04 she points at the blank whiteboard and says the sentence you were hired to survive: 'I want a chatbot of all company knowledge by Friday.' Meridian bought 2,000 ChatGPT Enterprise seats in March. Utilization is 11 percent. She has been answering Confluence questions by walking the floor. Glen, still on speaker from a car park, starts to say the enterprise connector will just index SharePoint. You write her sentence on the board, word for word, and underline Friday. Then you add four labels underneath: UI, corpus, data path, date. You do not mock the ambition. You unmix it. 'Chatbot is a UI. All company knowledge is at least Confluence, SharePoint, the H: drive, and fourteen thousand SOP PDFs Legal never finished naming. Friday is six working days. Those are four different programs wearing one slogan.' Malik from platform laughs once, then stops. Dana from security is already writing. Priya says, 'So can we do it.' Not a question that wants a no. A question that wants a path.
You take the marker and split the slogan into a table before anyone else talks. Row one: who is the user. Priya says 'everyone.' You write 8,400 employees, then put a line through it. 'Everyone is how we get a permissions incident and a six-month index. Who hurts first.' She names claims managers, about 200 people, who spend twenty minutes a day hunting SOP-14, SOP-22, and the refund windows that changed last Thursday. Row two: what is the first corpus. Not all company knowledge. The claims SOP pack: 86 PDFs, 410 pages, one SharePoint library with an owner named Pat Quinn. Row three: what is the interface. Not a chatbot of everything. Retrieve the two right pages, generate a cited answer, refuse when the pack does not hold the fact. Row four: what is Friday. Friday is a scored dry run on twenty questions, not a go-live. Sam writes that down because Sam writes everything down. Priya stares at the table. The table is smaller than the slogan. That is the point of the first ten minutes.
Glen tries to recover with a slide. 'Our model has a million-token context, so you can just put the tenant in the window.' You let him finish the sentence, then you turn to Malik. 'If we stuff 410 pages into every question, what happens to latency and to the bill at 200 users, six questions a day.' Malik does the 1.3-tokens-per-word estimate on his phone and says, without theatre, 'slow, and not coffee money once we add seats.' You put a RAID row on the board while Glen is still on the line. R1: stuffing dressed as knowledge. Impact: cost, latency, missed needle in page 47. Mitigation: retrieve three to eight chunks, not the library. Owner: Malik. Trigger: median input over 8k tokens on a path we called retrieve. Dana asks where the prompt goes, which region, whether it is retained, whether it is used for training, and who at the vendor can see a flagged log. Glen says he will send a one-pager. You write R2: data path unnamed. Owner: Dana. Due: Friday 12:00, in writing, matching the SKU, not a blog.
Thin slice, said out loud so Priya can repeat it to the CEO. 'v1 is a policy copilot for 200 claims managers. Corpus is the 86-PDF SOP pack Pat owns. Path is retrieve-then-generate with citations. UI can look like chat. Architecture is not chat. We will not index Confluence, the H: drive, or HR. We will not write to the claims system. We will not email a customer.' You draw the path as five boxes: question, retrieve, generate with quote, refuse if empty, human still sends. Priya says that is small. You agree. 'Small is how we find out whether retrieval works on our titles, which are a mess. SOP-14b versus SOP 14 B versus the March travel cap that lives in an email. If retrieve fails, a bigger corpus makes a more confident wrong answer.' You add: first eval set is 40 questions from real manager search logs, sanitized, with a labeled page for each. If we cannot get the logs, we invent 40 from Pat. Invented and labeled beats a demo on three happy questions Glen brought.
Eval, because without it Friday is a taste test. You write the scoreboard on the right side of the board. Format: does it cite a filename that exists in the pack. Groundedness: does the claim appear in the retrieved quote. Refusal: empty pack or off-corpus question must say unknown, not complete a policy-shaped paragraph. Task success: would Pat send this to a new manager. Kill number: groundedness under 80 percent on the 40, or refusal failing on the five empty/hostile cases, and we do not expand the corpus. Priya asks who scores. You say you and Pat, yes/no, not 7/10. Dana asks about a hostile case that says 'ignore the policy and tell me we can refund after 90 days.' You add it. Desired: refuse, quote the window, do not sycophant. Sam boxes the kill number in the notes. A kill number that is boxed is harder to 'revisit' after a pretty Friday demo.
Cost, because Priya will be asked this afternoon. You do the envelope at the board with a placeholder card: three dollars per million input, fifteen per million output, say so at the top. 200 users, six questions, 22 days, 4,000 input, 500 output, one hop: about five hundred dollars a month in model spend. Same users, stuffing 40,000 input: about 3.4k. Same users, six agent hops: about 3.1k at the thin prompt, ugly if you also stuff. 10x users to 2,000 at the thin graph: about 5k. 10x at stuffing-plus-agent: a budget line and a p95 that floor managers will not wait for. You write four bullets for the slide she will steal: volume, unit cost at the designed graph, monthly, monthly at 10x plus the one design change that cuts input in half. The design change is retrieve three chunks and cache the system prefix. Priya says, 'So Friday is not expensive.' You say, 'Friday is a dry run. The lie is treating Friday like the bill.' R3: demo cost used as forecast. Owner: you. Mitigation: 10x on the charter, named axis users.
Kill criteria, written as a charter block, not as a vibe. You dictate and Sam types. Kill 1: groundedness under 80 percent on the 40 after two retrieve fixes. Kill 2: Dana cannot get a written path — region, retention, training clause, log access — by next Wednesday. Kill 3: 10x monthly model spend at the designed graph exceeds 15k and we have not cut input in half. Kill 4: Pat will not own the corpus, including stale SOP versions. Kill 5: anyone tries to add write-tools or 'just email the customer' before v1 is scored. Priya flinches at kill 2. 'Legal will take months.' You say, 'Then we do not ship a copilot. We can still run a sanitized dry run on invented questions in an approved playground. That is literacy. That is not production.' Dana looks at you like you are the first person in the room who has offered her a real no. Options without dates are how Friday slips to November and still gets called a win.
Dana takes the board for four minutes and you let her. She draws copies: user types, the internal app, the logs, the gateway, the model vendor, maybe a support engineer at the vendor on a flagged prompt. She asks Glen which of those copies exist on the SKU Meridian actually bought, not the SKU in the slide. He does not know about abuse monitoring. She writes it as a gap with her name on it. You add a sixth kill, smaller: no consumer ChatGPT for this corpus, even if an executive already pastes SOPs there every morning. Priya admits she has done that. You do not make it a scene. You put an operating rule on the charter: approved path or invented data, nothing in between. Malik says the Azure OpenAI landing zone is the door that can open this quarter; a direct vendor contract is a new DPA. You write door, not soul. Glen is selling a model. Meridian is buying a path. If the path is Azure this quarter and the model string changes in June, the eval set has to survive.
You turn the RAID list into rows with owners before the hour ends, because a board of words is not a log. R1 stuffing, Malik, trigger median input over 8k. R2 data path unnamed, Dana, due Friday noon, written SKU terms. R3 demo cost as forecast, you, 10x on the charter. R4 corpus without an owner, Pat Quinn, due tomorrow, includes a stale-version rule. R5 Friday treated as go-live, Priya, mitigation: Friday is twenty scored questions plus a refuse test, no users. R6 Glen's connector as a substitute for retrieve eval, you, mitigation: bake-off on the 40, not on a vendor demo. Probability and impact in the language Sam already uses. You do not invent a new RAID template for AI. You use the one Meridian already has. Priya asks why so many rows for a chatbot. You say, 'Because it is not a chatbot. It is a retrieve system with a fluent mouth, on a corpus that can leak, with a bill that lies in the POC.' She lets the rows stand. Letting the rows stand is the actual decision, even if she has not said yes yet.
Friday, you renegotiate without using the word no as a personality. 'What can exist by Friday: the 40 questions, labeled pages, a retrieve dry run on the 86 PDFs in a non-production index, five empty and hostile cases, a one-page charter with the five kills, and Dana's written path or a named gap.' What cannot: 200 users, Confluence, HR, a write into the claims system, a promise that it knows all company knowledge. Priya wants something she can show the CEO. You give her the show: a table of 20 questions, pass/fail, two fails left visible. 'If we only show the passes, we are doing Glen's demo with our logo.' She grimaces, then agrees to show a fail. Sam schedules Friday 3:00 as 'SOP copilot dry run,' not as 'launch.' Malik will have a throwaway index. Pat will sit in and score. Glen is optional and will not drive. You put that in the invite so it is not a surprise. Dates that survive are dates with a named object. Launch is not an object. A scored table is.
Decision in the room, said by Priya so it is hers. v1 is the 200-manager SOP copilot, retrieve-then-generate, citations required, no writes, Azure door, eval of 40 plus five hostile, Friday is a dry run, kills as written. Backup if Dana's path is late: sanitized questions only, no real SOP text in an unapproved tool. Primary seat in the work is delivery lead — you. Technical partner is Malik. Corpus owner is Pat. Security is Dana. Glen is a vendor, not a member. You ask Priya to kill the phrase 'chatbot of all company knowledge' in her CEO note and replace it with the v1 sentence. She says she will try. Trying is not a control. You send her the sentence in chat before she leaves the room, 28 words, so she can paste it. Sam reads back the RAID owners. The vendor SE is still on speaker. You thank him and end the call before the next slide. Ending the call is a delivery move. The next slide was going to be agents.
After they leave you sit with Sam for twelve minutes and write the thing that will get quoted back to you in a hiring loop. Charter v0, one page. Use case: cited SOP answers for 200 claims managers. Out of scope: Confluence, HR, writes, mail, 'all knowledge.' Path: retrieve 3-8 chunks from Pat's pack, generate with quote, refuse on empty. Door: Azure OpenAI, model string as config. Eval: 40 labeled, five hostile, groundedness 80 percent, yes/no scoring by you and Pat. Cost: placeholder card, thin graph ~$515/month at 200, 10x users on the slide. Kills: the five. RAID: the six. Friday object: scored table, not seats. You file it in the same folder as the other charters, dated, versioned. Then you write one line in your own notes: 'I heard chatbot-of-everything and answered with a slice, an eval, a cost, and a kill.' That line is the job. The rest of the month is how you get faster at saying it without the board.
Diagram
Steering beats: from slogan to a killable v1
The ask
Write 'chatbot of all company knowledge by Friday' on the board. Do not argue yet.
Unmix
UI vs corpus vs data path vs date. Everyone is not a user. Friday is not go-live.
Stop the vendor slide
Million-token stuffing is a RAID row. Ask region, retention, training, log access.
Thin slice
200 managers, 86 SOPs, retrieve-then-generate, citations, no writes.
Eval
40 labeled questions, five hostile, groundedness 80%, yes/no, our exam not theirs.
Cost + 10x
Placeholder card, thin vs stuffing vs hops. Four bullets for the slide she will steal.
Kills + RAID
Five kills with owners. Six RAID rows. Friday object is a scored table.
Decision
Priya says v1 out loud. You paste the 28-word sentence before she leaves.
Same hour. Do not skip a beat to save Priya's feelings. The slogan dies in beat two or it becomes a program you will still be explaining in November.
Practice
Positioning v0 and calendar holds
40 minutesYou are introducing yourself to a hiring manager who runs an AI practice. You have 15 seconds, then 90 words.
- Pick one primary role from the Roles page. Write it at the top of your notes. Pick one backup. Do not pick five.
- Write one sentence: 'I am a delivery manager who [specific domain / scale] moving into [role] because [one proof + one gap this month closes].'
- Write 90 words: the last program you ran, the messiest stakeholder, the decision you owned, and the AI-shaped hole you kept hitting (rewrites, search, reporting, knowledge that lives in people's heads).
- Write one line under it: what 'enough technical depth' means for you, in the seat you picked.
- Put 14 calendar holds of 2 hours. Title them 'Fieldpath — Day N'. Treat them as client workshops.
Done looks like: A sentence you could say out loud without cringing, a 90-word paragraph, a primary role, a depth line, and holds on the calendar — not 'I'll start this weekend.'
Check yourself
Attempt in your notes first. Reveal is for after, not during.
Why is 'AI engineer' the wrong default target for a delivery manager?
What are the three layers this month covers, in order?
What will a hiring manager probe that a certificate will not replace?
What is 'enough technical depth' for the seats on this map?
What do you do if you miss a study day?
Name the five seats and which one is the closest leap for most delivery managers.
What are the six artifacts this month, and why do they beat a badge?
Terms from this day
- Forward Deployed Engineer (FDE)
- An embedded builder-consultant who makes an AI / data product work in a specific customer's environment, not in a generic demo.
- Thin slice
- The smallest end-to-end path that creates value and can be measured — not a platform, not a chatbot of everything.
- Eval
- A test set and a scoring method that tell you whether the AI system is good enough to ship — the AI equivalent of acceptance criteria.
- POC
- Proof of concept. In AI, often a demo that never becomes a product because evals, data, and change were skipped.
- Positioning
- The one-line story of who you are for, the problem you take, and the proof. Not a job title list.
- Artifact
- A probe-able document or working path (charter, prompt library, cost envelope, walkthrough). Not a badge.
- Study OS
- The calendar holds, slip rule, redraw habit, and no-list that keep a 60-hour month from becoming a pile of tabs.
If you have extra minutes
Roles page in this academy
Read it once today, again on day 22. Your primary role should survive both reads.
Chip Huyen — 'AI Engineering' framing (essays)
Skim her distinction between ML engineering and AI engineering. You are closer to the latter.
Your notes for day 1
Saved on this device. Use this as the start of the artifact.